The Unity technical support program: Position your team for maximum success
In an ideal world, software engineers wouldn’t be wasting time providing internal tech support or waiting in line to get the help they need when they’re stuck, and precious time is ticking away...
With the Unity Technical Support Program, you step to the front of the line. We help you to prevent issues from arising and tackle tough problems with fast and responsive support. So you can focus on delivering great games on time.
Dedicated to helping you build great games, on time
Unity’s Technical Support Program teams help you with best practices, training and guidance that reduces time to market, makes your titles stand out and prevents issues from arising.
Whatever it takes
The Unity Technical Support Program puts you at the front of the queue giving you direct access to a private army of expert support dedicated to helping your team.
Need help with your workflow? Art assets? Scripting?
Whatever it is, we’ll do whatever it takes. If complex technical issues arise, your team of crack engineers and artists can be a life-saver. They’re at your disposal 24 hours a day throughout the working week with:
- Named support: Up to 50 designated, qualified technical support contacts
- One point of contact: Your dedicated support manager makes sure you get exactly what you need
- Flexible packages: Choose from a variety of premium support options according to your needs
As a DRM, my job is solely focused on making sure you can ship titles. With 18 years of experience in all levels of production and development, I make sure you get the help you need, when you need it.
Being a technical artist, I aid artists and animators in getting as technically involved with Unity’s tools and art pipelines as they desire, with the intentions of allowing them to go on and create the things they imagine.